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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

AVP, Senior Risk Analyst - Hybrid

Job Req ID 22580438 Location(s) Elk Grove Village, Illinois; Wilmington, Delaware; Irving, Texas Job Category Risk Management
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The Senior Risk Analyst is a seasoned professional role who applies in-depth disciplinary knowledge, contributing to the development of risk policies, the improvement of the Collections loss mitigation process, and servers as subject matter expertise for the Collections risk strategy. Requires in-depth understanding of how Collections risk policies and strategies integrate with the Collections operations as well as how it contributes to the risk management and the overall risk cycle. Evaluates moderately complex operational and technical issues and use sensible judgement to make a proper decision or take the appropriate action to solve it. Requires good analytical skills to mine and manipulate the data so it can be used in implementing new risk strategies, champion/ challenger tests and enhancing the existing policies. Strong leadership skills are required to influence, lead, and challenge the delivery of the strategies, initiatives, and projects. Strong presentation and communication skills are required to deliver the message to the senior management and team members from different backgrounds.


  • Support the Collections loss mitigation policies and risk strategies implementation, and the improvement of the existing processes to manage the Collections risk appetite within Citi’s retail services credit cards domain.

  • Develop recommendations to manage the collections risk policies by monitoring and analyzing the customers’ performance/ behavior, and utilize the segmentation, regression and others simulation techniques to improve the Collections performance.

  • Participate in developing, testing, and optimizing the collections risk policies/ strategies/ initiatives, and ensuring the consistency and compliance with the regulators and the bank’s global and domestic policies.

  • Use SAS in UNIX environment as analytical tool to perform risk and financial analyses including profiling, sampling, reconciliation, quality testing, investigation, and risk ad-hoc analytics.

  • Work with the risk reporting teams, to charge the regulatory reporting, risk reporting, and portfolio quality review reporting as needed.

  • Research the customer or management inquires using the risk systems and data sources to investigate, explain, or resolve any inquires or requests.

  • Support the digital Collections initiatives and projects.

  • Prepare risk proposals/ analytical packages, and present/ communicate it to the risk senior management.

  • Properly assess the risk and communicate the concerns when any risk, operational, or technical issue found.

  • Communicate effectively with the risk partners, Collections operations, technical and project management teams to influence the delivery and implementation of the risk policies, initiatives, and projects.

  • Interact with the risk/ operations partners, and senior management to get the proper policy approvals, complete the required documentations, and follow the risk procedures to comply with Citi’s policies and procedures.


  • 3-5 years of experience in statistics/ analytics/ decision management is required.

  • SAS experience is required, other analytical tools experience will be considered.

  • Previous risk management or risk analytics experience is desirable.

  • Previous experience with the digital capabilities, analytics, or strategies is preferable.

  • Strong communication and effective negotiation skills are required.

  • Excellent presentation skills are required with the ability to effectively present to the senior management and audiences of various sizes.

  • Demonstrated ability to synthesize, prioritize, and drive results with a sense of urgency.

  • Proven ability to remain organized in a fast-paced environment, managing multiple projects

  • Ability to identify and influence key decision makers across various levels and functions within the organization.

  • Ability to work effectively in a rapidly changing environment and support business in a highly competitive and challenging market.

  • Ability to make decisions in high risk scenarios, appropriately assessing situations based on available data, experience, intuition, and judgment.

  • Ability to work across various levels in risk management and with other operations, technical and business teams.


  • 4 years bachelor degree is required,

  • Master degree is preferable.


Job Family Group:

Risk Management


Job Family:

Credit & Portfolio Risk Management


Time Type:

Full time


Primary Location:

Elk Grove Village Illinois United States


Primary Location Salary Range:

$93,200.00 - $139,800.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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