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Transformation Project Manager - AVP

Dublin, Ireland

Job Req ID 23613917
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Citi is undergoing a Transformation to modernize and simplify the bank. We’re raising the bar and taking the opportunity to reevaluate the way we do business. This includes fostering a culture of curiosity and excellence and shifting our mindset to be simpler and data driven, making Citi an easier place to work and improving client experience. If you’re ready to be at the forefront of Transformation while taking your career to the next level, we invite you to come and join us!

Success Profile

As one of the world’s most global banks, Citi gives you the tools to make a difference. Through Transformation, we’re building the future of the bank and shaping the banking industry. Citi employs over 220,000 individuals located around the world, encompassing a broad range of teams, roles, cultures and backgrounds. Some of the skills that will make you successful in this role include:

  • Cross-Functional Collaboration
  • Credible Challenge
  • Risk Management
  • Data and Results Driven
  • Accountable
  • Adaptable


This role is for Reference Data Management Transformation Project Manager in the Enterprise Chief Data Office (ECDO). The Reference Data Strategy team will facilitate all aspects of ECDOs’ agenda around Reference Data in particular (e.g., client/customer data; instrument/product data; end of day pricing data) in full partnership with the ECDO and the Federated CDOs, as well as areas in Technology and Operations developing reference data platforms and processes and adopting them.

This role will partner closely with the core reference data strategy team, business sponsors and technology across the enterprise to structure and maintain all the reference data projects across Lines of Business.  The scope will primarily include Enterprise Customer, Product Master, and Business Entity Master, but will also ensure appropriate levels of integration and capabilities across all reference data domains.

Master Data Management (MDM) is the core process used to manage, centralize, organize, categorize, synchronize, and enrich master data according to business rules. MDM enables Citi to organize data in how it is stored, processed, and used across the organization. It enables governance of data as a business asset independent of applications, processes, and the organization with data owners being accountable for data quality.


  • Responsible for the daily execution of significant projects within a focus area and resolution of complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes.

  • Actively drive partners in other parts of the organization to ensure end to end deliverables of the project are achieved

  • Develop and build strong working partnerships and strategic relationships with key partners across businesses and technology to align implementation and operational strategies

  • Help developing the project plan, overseeing the completion of all project artefacts and ensuring the collection of all evidence required to support project completion and internal audit validation

  • Help teams on specific business analysis tasks including developing business flows, analyzing data, summarizing business requirements and preparing business artefacts

  • Identify, prioritize and proactively manage dependencies, risk, exceptions and issues

  • Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues.

  • Identifies, documents, and understands project dependencies Identify key stakeholders who participate in project scope definition.


  • Knowledge of Master Data Management and Data governance

  • 6+ years of relevant experience preferably in Financial Services, with a minimum of 4 years of experience in managing complex transformation portfolios

  • Financial service acumen and/or experience to support portfolio creation

  • Excellent relationship management, communication, and presentation skills

  • Ability to accurately determine length and difficulty of tasks and projects

  • Track record in business analysis and project management

  • Strategic thinker; must be able to look towards a broad view of an issue or challenge; can think globally; and can discuss multiple aspects and impacts of issues and project them into the future

  • Strong organizational skills with a demonstrated ability to partner on teams through direct and matrix reporting lines

  • Strong analytical and problem-solving ability

  • Ability to bring clarity to challenging problems and to help others engage in and embrace a solution

  • Able to leverage strong business acumen to effectively interact with a broad variety of stakeholders

  • Adaptable, flexible, and able to respond to changes in priorities

  • Strong professional presence; confident in presenting a balanced view to key stakeholders


Bachelors/University degree in Business, Financial Services or Technology/Engineering related subject area.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


Job Family Group:

Business Strategy, Management & Administration


Job Family:

Business Administration


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

View the Pay Transparency Posting

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  • Join our team
    of 220,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 95 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Success Stories

Usman B.

Usman B.

“By joining Transformation, you will be at the center of driving change at Citi. You’ll help us lay the foundation to make this a better place to work and do business by implementing sound risk and controls. This team will give you a launchpad of endless opportunities to grow as a professional and challenge yourself while working across various functions.”

Risk & Controls Transformation Lead
New York

Cynthia D.

Cynthia D.

“Citi hires people for their potential and not just their experience. This gives people, including myself, the opportunity to try different roles and explore new careers. Transformation at Citi is a new adventure and will challenge how we do things at Citi: with clients, with regulators and with our peers.”

Mexico Transformation Head

Dan F.

Dan F.

“Data Transformation is a great area to be a part of at Citi. Data is at the heart of our business and ensuring that our data is of good quality with clear ownership is imperative to our success.”

Data Operating Model and Governance Program Lead
New York


Shahzad A.

“This is an exciting area to work in at Citi! Being part of Transforming a 200+ year-old institution is a once in a lifetime opportunity. This is relatively new work, so not only you can learn new skills and get exposure, but you can play a pivotal role in shaping the Citi of the future.”

Data Tooling and Capability Head

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