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Program Portfolio PMO - AVP (Hybrid)

Job Req ID 23653245 Location(s) Dublin, Ireland Job Type Hybrid Job Category Business Administration
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This role is for Reference Data Management Transformation Program Portfolio PMO in the Enterprise Chief Data Office (ECDO). The Reference Data Strategy team will facilitate all aspects of ECDOs’ agenda around Reference Data in particular (e.g., client/customer data; instrument/product data; end of day pricing data) in full partnership with the ECDO and the Federated CDOs, as well as areas in Technology and Operations developing reference data platforms and processes and adopting them.

This role will partner closely with the core reference data strategy team, business sponsors and technology across the enterprise to structure and maintain the reference data portfolio and initiatives across Lines of Business.  The scope will primarily include Enterprise Customer, Product Master, and Business Entity Master, but will also ensure appropriate levels of integration and capabilities across all reference data domains.

Master Data Management (MDM) is the core process used to manage, centralize, organize, categorize, synchronize, and enrich master data according to business rules. MDM enables Citi to organize data in how it is stored, processed, and used across the organization. It enables governance of data as a business asset independent of applications, processes, and the organization with data owners being accountable for data quality.


  • Support the Master and Reference data team’s regulatory responses as well as ensuring reference data delivery for ongoing regulatory requirements
  • Accountable for portfolio management of reference data deliverables arising from Data Integration prioritized use cases
  • Actively drive partners in other parts of the organization to ensure end to end deliverables of the portfolio are achieved
  • Develop and build strong working partnerships and strategic relationships with key partners across businesses and technology to align implementation and operational strategies
  • Help with overseeing the completion of all program portfolio artefacts and ensuring the collection of all evidence required to support portfolio completion and internal audit validation
  • Finalizes the project plan with stakeholders and track closely for successful project delivery.
  • Partners with Technology, Product and Operations Management Teams to prioritize delivery of key projects.
  • Applies best practices for effective communication and problem-solving.
  • Help teams on specific business analysis tasks including developing business flows, analyzing data, summarizing business requirements and preparing business artefacts
  • Identify, prioritize and proactively manage dependencies, risk, exceptions and issues
  • Performs project Status reporting to Project Stakeholders, Product and Operations Partners.
  • Prepare Post project MIS, lessons learned and conduct continuous process improvement reviews.
  • Understand the bank environment and compliance and regulatory requirements.
  • Ensure creation of program plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
  • Monitoring resource requirement for matters, anticipating and managing periods of increased/reduced business
  • Support in new joiner on-boarding and training


  • Knowledge of Master Data Management and Data governance
  • Some years of relevant experience preferably in Financial Services, with a minimum of 4 years of experience in managing complex transformation portfolios
  • Financial service acumen and/or experience to support portfolio creation
  • Excellent relationship management, communication, and presentation skills
  • Ability to accurately determine length and difficulty of tasks and projects
  • Track record in business analysis and project management
  • Strategic thinker; must be able to look towards a broad view of an issue or challenge; can think globally; and can discuss multiple aspects and impacts of issues and project them into the future
  • Strong organizational skills with a demonstrated ability to partner on teams through direct and matrix reporting lines
  • Strong analytical and problem-solving ability
  • Ability to bring clarity to challenging problems and to help others engage in and embrace a solution
  • Able to leverage strong business acumen to effectively interact with a broad variety of stakeholders
  • Adaptable, flexible, and able to respond to changes in priorities
  • Strong professional presence; confident in presenting a balanced view to key stakeholders


  • Bachelors/University degree in Business, Financial Services or Technology/Engineering related subject area.
  • This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


Job Family Group:

Business Strategy, Management & Administration


Job Family:

Business Administration


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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