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Operational Risk Manager - SVP (TTS)

Job Req ID 21303498 Primary Location Dublin, Ireland Job Category Risk Management
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ICG ( Institutional Clients Group) O&T Risk & Controls is a driving factor in delivering value to our organization, our businesses, regulators and stakeholders. The TTS (Treasury & Trade Solutions) Operations Risk & Controls Transformation Team will be instrumental in defining, improving and delivering on changes to our Risk and Control Operating model. The Team will lead key Global Reengineering Initiatives, driving the development of strategies to reduce Operational Risk across ICG Operations and be accountable for material and measurable progress in risk reduction. They will also serve on multiple Senior Risk Management Committees and will be expected to act as a trusted advisor to ICG O&T Leadership.

Key Responsibilities:

  • Serving as the overall ICG Operations Risk & Control Leads for Consent Order work, including driving all changes needed to reach Target State within the Risk & Controls organization and coordinating the same with Operations partners.

  • Providing oversight of Operational de-risking programs, including maintaining proactive communication with Senior Management concerning the overall plan and execution, as well as participating in book of work prioritization and business reviews with strategic partners in the Chief Administration Office, ICG Transformation Office, Front Office Product Teams, as well as Second & Third Lines of Defense.

  • Identifying and leveraging the existing teams to execute on transformation initiatives. Ensuring their alignment to workstreams and workstream leads, identify gaps, assess Operational impacts and identify appropriate resourcing requirements to ICG O&T Leadership.

  • Coordinating with other existing related bodies of work, e.g. Business Simplification, Critical Business Services, Operational Resilience, Data simplification.

  • Effectively engaging the firm’s three lines of defense, as well as partnering with Operations and Technology teams.

  • Demonstrating thought leadership in presentations to Senior Leadership forums.

  • Serving as the lead ICG O&T Risk and Control representatives on various Senior Risk Management Committees, accountable for driving effective governance and issue escalation.

  • Engaging regulatory bodies to provide progress reporting on transformation efforts as well update on the overall Risk & Control environment as required.

  • Driving improvements to the Near Miss and Loss Escalation Process, ensuring key risks and issues are captured and escalated to Senior Management in timely manner.

  • Standardizing and improving our Risk Framework across business lines in Operations.

  • Partnering with key leads in Operations to analyze and revise risk appetite statements.

  • Define appetite goals and plans for various Key Risks by function and geography.


  • Experience including Senior Roles in Risk and Control, Compliance, Audit, Operations or Technology.

  • Subject matter expertise in Operations and Technology Risk & Controls.

  • Strong background in Operations, Technology process design and re-engineering, improvement methodologies and transactional processing risk management.

  • Relevant experience in managing large complex cross-organization programs.

  • Demonstrated experience in leading sustained change and change management efforts.

  • Strong program management discipline and experience in one or several of business sectors and global functions.

  • Proven record of effective communication with regulatory bodies and awareness of relevant banking regulation and supervisory expectations.

  • Strong leadership skills and exemplary values role model, with a proven track record in driving positive and sustained change.

  • Ability to lead by example, strong influential and interpersonal skills, used to deliver results and push the organization agenda in a complex environment.

  • Strong ability to engage at the senior management level and demonstrated communication experience at different levels of organization.

  • Experienced in driving change in a multi-country or global scope, ability to manage cultural differences and champion diversity.


    Job Family Group:

    Risk Management


    Job Family:

    Operational Risk


    Time Type:


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