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Global Head of Fund Accounting, MD

Job Req ID 21373867 Primary Location Columbus, Ohio; Tampa, Florida Job Category Operations - Management Operations
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  • The Global Head of Fund Accounting is a senior management level position responsible for accomplishing results through the management of a team or department, driving a variety of fund accounting activities in accordance with client and regulatory obligations. The overall objective of this role is to ensure the seamless delivery of activities associated with Fund Accounting Globally. This role reports directly to the Global Head of Fund Administration Operations and will be a member of the Fund Administration Senior Leadership Team.

The successful candidate will be expected to develop relationships with senior Business and O&T stakeholders globally, as well as build a broad external network amongst relevant regulators, clients and industry bodies.

The Fund Accounting Operations Head has responsibility for approximately 1,000 staff globally and is expected to travel to lead this function, communicate strategy and priorities, and drive continual upgrades of talent and skills.  Specific areas of focus for the next 24 months will be leading the efforts to redesign the Global Operating model to enhance Global Business objectives around productivity, risk mitigation and client experience as well as strengthening client service and rolling out best-in-class operating metrics to track performance and efficiency of the functions .  Additionally, the successful candidate will define and implement a clear strategy for continually strengthening the control environment working in close partnership Operational Control, Risk, Compliance and Internal Audit.

Specific areas of global responsibility will include:

  • Assist in setting and executing strategies to enhance the scalability and quality of operations
  • Work with international locations to ensure global model workflow controls, enhancements, and models are implemented and maintained
  • Oversee local regulatory, audit, and compliance matters and liaise with the Citi Country Officer as required
  • Ensure profitability of client accounts and assist the product management and client relationship teams in identifying opportunities
  • Ensure controls are in place to maintain unqualified annual Service Organization Controls Report (SOC1) as well as track client operation deliverables to meet Service Level Agreements (SLAs) and work with operational partners to maintain high client satisfaction scores
  • Serve as an escalation point for operations team and ensure open communications between operational groups
  • Develop strategies and oversee project plans meeting operational goals, participate in business development including sales pitches, and cost out new pieces of business
  • Monitor service level standards and provide senior management with compliance reporting as well as maintain an environment where processes and controls are monitored, and potential risks escalated on a timely basis
  • Ensure communication to staff regarding changing business needs, ensure appropriate staffing through successful selection/retention of staff, and establish goals.
  • Performance measurements, and write evaluations for senior managers on a semi-annual basis
  • Ensure appropriate operational control procedures and workflows are documented and maintained and are executed in accordance with local regulations
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications & Skills:

  • Bachelor’s degree/University degree or equivalent experience
  • Master’s degree preferred
  • 20+ years of relevant experience
  • 10-15+ years of global managerial experience
  • Demonstrated experience in operational process management, talent assessment, development and deployment
  • Knowledge of financial services industry and global financial markets
  • Demonstrated organization and people management skills
  • Ability to resolve operational issues and business trade-off
  • Possesses expert level of knowledge in communications and proven success interacting with senior management
  • Additional Job Description

Additional Job Description

The Global Head of Fund Accounting is a senior management level position responsible for accomplishing results through the management of a team or department, driving a variety of fund accounting activities in accordance with client and regulatory obligations. The overall objective of this role is to ensure the seamless delivery of activities associated with Fund Accounting Globally. This role reports directly to the Global Head of Fund Administration Operations and will be a member of the Fund Administration Senior Leadership Team.

The successful candidate will be expected to develop relationships with senior Business and O&T stakeholders globally, as well as build a broad external network amongst relevant regulators, clients and industry bodies.

The Fund Accounting Operations Head has responsibility for approximately 1,000 staff globally and is expected to travel to lead this function, communicate strategy and priorities, and drive continual upgrades of talent and skills.  Specific areas of focus for the next 24 months will be leading the efforts to redesign the Global Operating model to enhance Global Business objectives around productivity, risk mitigation and client experience as well as strengthening client service and rolling out best-in-class operating metrics to track performance and efficiency of the functions .  Additionally, the successful candidate will define and implement a clear strategy for continually strengthening the control environment working in close partnership Operational Control, Risk, Compliance and Internal Audit.

Specific areas of global responsibility will include:

  • Assist in setting and executing strategies to enhance the scalability and quality of operations
  • Work with international locations to ensure global model workflow controls, enhancements, and models are implemented and maintained
  • Oversee local regulatory, audit, and compliance matters and liaise with the Citi Country Officer as required
  • Ensure profitability of client accounts and assist the product management and client relationship teams in identifying opportunities
  • Ensure controls are in place to maintain unqualified annual Service Organization Controls Report (SOC1) as well as track client operation deliverables to meet Service Level Agreements (SLAs) and work with operational partners to maintain high client satisfaction scores
  • Serve as an escalation point for operations team and ensure open communications between operational groups
  • Develop strategies and oversee project plans meeting operational goals, participate in business development including sales pitches, and cost out new pieces of business
  • Monitor service level standards and provide senior management with compliance reporting as well as maintain an environment where processes and controls are monitored, and potential risks escalated on a timely basis
  • Ensure communication to staff regarding changing business needs, ensure appropriate staffing through successful selection/retention of staff, and establish goals.
  • Performance measurements, and write evaluations for senior managers on a semi-annual basis
  • Ensure appropriate operational control procedures and workflows are documented and maintained and are executed in accordance with local regulations
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications & Skills:

  • Bachelor’s degree/University degree or equivalent experience
  • Master’s degree preferred
  • 20+ years of relevant experience
  • 10-15+ years of global managerial experience
  • Demonstrated experience in operational process management, talent assessment, development and deployment
  • Knowledge of financial services industry and global financial markets
  • Demonstrated organization and people management skills
  • Ability to resolve operational issues and business trade-off
  • Possesses expert level of knowledge in communications and proven success interacting with senior management

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Job Family Group:

Operations - Management Operations

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Job Family:

Management Leadership

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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