Skip to main content


Vice President - Institutional Credit Management Issues Management

Job Req ID 23630918 Location(s) Ciudad De Mexico, Mexico Job Category Risk Management
Apply Now

Citi continues to enhance its business control and governance framework by building out Institutional Credit Management (ICM), a new business unit in the 1st Line of Defense, to house and consistently manage Credit Risk activities performed across its Institutional Client Group (ICG) organization.

Institutional Credit Management (ICM) was established with the objective to provide an integrated “end-to-end” credit underwriting, identification, measurement, management and monitoring for wholesale credit businesses across the enterprise.

The ICM Governance and Issue Management team sits within the CAO office under Risk and Controls of ICM.  The team supports ICM’s activities related to Corporate Governance including Governance Committees and management forums and governance, oversight, and administration of ICM’s Issue Management activities.

This is an exciting opportunity for a practically minded professional who thrives in a fast-paced environment and has a strong understanding of Corporate Governance, Issue Management, and the controls environment, and a keen interest to learn more and make a difference, and ultimately shape the ICM business for the future.

Key Responsibilities:

  • Oversee adherence to the requirements and principles to implement a comprehensive, transparent and globally consistent governance framework to oversee and govern ICM’s risks and controls
  • Manage an integrated forward calendar for ICM Business Risk and Controls Committee (BRCC) and Wholesale Credit Issues Management Governance Forum, to help ensure coverage is comprehensive aligned with committee charter or terms of reference
  • Lead the coordination of agendas, stakeholder communications, prepare materials, record minutes, and follow-up as needed on items for business committees and/ or regular business meetings
  • Work with partners teams to ensure issues are appropriately and proactively identified, reviewed and discussed in a timely fashion to determine if thematic across multiple businesses or functions
  • Manage and monitor governance responsibilities for the ICM BRCC, track coverage of top risks and oversee follow-up items
  • Interact and communicate with senior management to identify key topics of interest to bring to the ICM BRCC and Wholesale Credit Issue Management Forum 
  • Work closely with partners in building, implementing, tracking and improving data gathering and data management across wholesale credit
  • Continuously improve processes and establish best practices
  • Create and implement appropriate analysis methodology (sourcing, normalization, tagging, aggregation, etc.)
  • Continuously improve process and infrastructure by exploring and evaluating now data sources, capabilities and other processes
  • Build relationships with the various Governance and Issues Management partners across the ICG and Wholesale Credit
  • Lead process enhancements efforts engaging where appropriately the other Corporate Governance and Issues Management teams


  • Proven Risk and Controls experience and Issue Management coordination experience in the financial services industry or other large corporations.  PMO a plus
  • Strong working knowledge of the principles of credit, market, liquidity, strategic, operational and compliance, and / or reputational risks 
  • Experience in building out and managing end-to-end process flows
  • Able to assess and synthesize issues
  • Understanding of controls frameworks
  • Experience in interacting across 1st, 2nd and 3rd line of defense teams
  • Able to define the agenda / material for senior stakeholders
  • Excellent written and verbal communication skills
  • Team management skills
  • Excellent problem-solving skills; ability to see the big pictures with high attention to critical details
  • Interpersonal skills with the ability to work collaboratively and with people at all levels of the organization and across different geographic locations
  • A proactive and “no surprises” approach in communicating issues
  • Range of experience demonstrating flexibility in skillset and approach
  • High proficiency in MS office (Excel, Word, PowerPoint, Teams)


Undergraduate degree required


Job Family Group:

Risk Management


Job Family:

Business Risk & Controls


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Apply Now
  • Join our team
    of 220,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 95 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Saved Jobs

You have no saved jobs

Previously Viewed Jobs

You have no viewed jobs