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CTI Latmex Business Operations / CTI Mexico BP&A

Job Req ID 22451904 Primary Location Ciudad De Mexico, Mexico Job Category Business Strategy, Management & Administration
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The Business Unit Group Manager is a senior-level position responsible for the overall administrative activities of a business. These tasks may include managing external audits, business continuity activities or addressing regulatory issues. The Business Unit Group Manager may coordinate and manage activities such as the tracking of business financials, employee headcount and other administrative needs and ad hoc projects as necessary.

Responsibilities:

  • Drive administrative, operational, reporting and quality improvements through partnership with internal teams
  • Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity
  • Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters
  • Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing
  • Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy
  • Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed
  • Work with Technology leadership to support the Business People strategy as well as the Communication strategy for the department
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • 10+ years of experience in global and complex settings with multiple stakeholders
  • Management experience, preferably in a financial services role
  • Knowledge of the financial services industry and technology
  • Demonstrated ability to manage a team
  • Proven ability to work in high-pressure environments
  • Consistently demonstrate clear and concise written and verbal communication

Education:

  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred

Business Management role includes Business Operations for Latmex and Business Planning and Analysis for Mexico.

This role will have primary accountability for performance management (MIS), workforce management, investment & financial expense, productivity management, executive and organizational reporting, strategic planning, and Vendor Management.

Position will report directly to CTI Head for Mexico & CTI Latam Head. Regional Business Manager will provide support to both the extended CTI organization in partnership with CTI Business Operations.

These functions have a global responsible that needs to be involved, aware and supportive of any in country strategy or special event that requires sponsorship.

  • Direct expense management
  • Allocation management with emphasis on financial transparency for business sectors
  • Investment management
  • Annual Productivity targets
  • Infrastructure contracts and vendor management
  • Workforce management and organizational structure

Overall organization size ~ 30 employees (including staff at a Senior Vice President Level).

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Administration

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Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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