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Vice President, Securities Services Operations Head, Philippines (Hybrid)

Job Req ID 23701701 Location(s) City of Taguig, Philippines Job Type Hybrid Job Category Transaction Services
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At Citi, we’re not just building technology, we’re building the future of banking. Encompassing a broad range of specialties, roles, and cultures, our teams are creating innovations used across the globe. Citi is constantly growing and progressing through our technology, with laser focused on evolving the ways of doing things. As one of the world’s most global banks we’re changing how the world does business.

We’re currently looking for a high caliber professional to join our team as Vice President, Securities Services Operations Head - Hybrid based in Manila, Philippines. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

· Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

· We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

· We empower our employees to manage their financial well-being and help them plan for the future.

· Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

· We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

· We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Securities & Derivatives Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to ensure the seamless delivery of securities and derivatives transactions.

In this role, you are expected to:

  • The role has a broad scope, ranging from BAU delivery, focus on key strategic priorities, regulatory challenges and managing external and internal stakeholders in a complex and evolving business environment.

    • Client onboarding and change management to ensure our processes are aligned with client expectations and system capabilities

    • Process optimization and technology automation to ensure our processes are scalable and to mitigate risks associated with manual processing.

    • Drive process optimization and support transformation initiatives.

    • Oversee regulatory, audit, and compliance matters and liaise with Citi Country Operations & Technology as required

    • Serve as an escalation point for Securities Services Operations team and ensure open communications between operational groups.

    • Develop strategies and oversee project plans meeting operational goals.

    • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, the clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

    • People management including hiring, development and retention.  Ensure employees are engaged through consistent and transparent communication

    • Work with various Leaders on coaching them on how to maximize their potential, work better in a highly integrated team environment and focus on bringing out their strengths. Help drive a culture of Ethics & Diversity, Engagement and Managerial Effectiveness across the site.

    • Participate actively in local market/custodian/regulatory forums and discussions.

As a successful candidate, you’d ideally have the following skills and exposure:

  • 8-10 years of relevant experience
  • People management experience
  • Sound operational skills
  • Consistently demonstrates clear and concise written and verbal communication skills


  • Bachelor’s Degree/University degree or equivalent experience
  • Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today


Job Family Group:

Operations - Transaction Services


Job Family:

Securities and Derivatives Processing


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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