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ROHQ - ISG - Reference Data Management Analyst 1 - Accounts Control (Officer/C09)

Job Req ID 21246107 Location(s) City of Taguig, Philippines Job Category Operations - Services
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The Information Services Group (ISG) is responsible for providing authoritative sources of reference data to our clients across the Institutional Client Services (ICG) organization, through implementing state of the art technologies which promote the collection, storage, analysis, and distribution of product, pricing, account and corporate action data. The ISG organization works in partnership with data clients across all ICG business lines, deploying solutions to increase their competitiveness, through restructuring business processes, simplifying information access, and providing business intelligence around critical data.

The Account Control unit of the ISG Reference Data Management team is responsible for opening and maintaining customer sub-accounts reference data, and actively ensuring that customer data details and settlement instructions across a variety of systems remain up to date. The team will work closely with Sales, Middle Office, KYC and Accounts Control teams in Buffalo, Belfast and Poland to ensure that a globally consistent model is followed with respect to this critical reference data. The team ensures that statutory and regulatory obligations are met when new relationships with clients are established. Before trading occurs, the Account Control team will verify all details of the client from a regulatory and control perspective for Institutional Client Accounts for Equities, Fixed Income and Foreign Exchange business units.

Key Responsibilities:

The role will be within the newly created Manila Accounts Control team, specifically the Accounts team supporting Global requests. This team will be responsible for the Opening of new sub accounts and maintenance of static data of sub accounts for existing clients. Key responsibilities include:

  • Ensuring all documented processes are followed correctly
  • Opening New Sub Accounts in e-Sales for both new and existing clients and maintaining Client Static Data on existing sub accounts
  • Ensure agreed SLAs are met and delivery on  targets and objectives in line with agreed timelines
  • Daily monitoring of quality and control reports to ensure all regulatory/document requirements are met and work with the account opening & KYC teams to escalate issues of non-compliance.
  • Candidate will assume a lead role on interactions with the middle office, front office, operations, and external counterparties. 
  • The candidate should be comfortable in a fast paced, multi-tasked environment, be customer service oriented, and have an ability to identify and lead the implementation of process improvements.
  • Liaison with other account control teams globally to ensure customer subaccounts are opened correctly and meet local regulatory requirements prior to trading activity and perform data quality reviews.
  • Ensure customers classified in line with in-country, regional, and global regulatory and all other government requirements


  • Previous banking experience within a global financial services organisation would be advantageous;
  • Must have experience of/desire to work in a fast paced, metrics and deadline oriented department
  • Experience with working with a large, global organization.
  • Understanding of banking internal policies and processes and the ability to quickly identify areas of weakness.


  • A business related degree would be advantageous, however less relevant than extensive ‘in situ’ experience
  • Capital markets product knowledge is useful
  • Experience working to deadlines.


Job Family Group:

Operations - Services


Job Family:

Reference Data Management


Time Type:

Full time


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