Officer - Cash & Trade Processing Intermediate Analyst, Philippines (Hybrid)

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

We’re currently looking for a high caliber professional to join our team as Officer, Cash and Trade Processing Intermediate Analyst- Hybrid based in Manila, Philippines. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

· Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

· We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

· We empower our employees to manage their financial well-being and help them plan for the future.

· Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

· We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

· We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Cash & Trade Processing Intermediate Analyst is responsible for ensuring payment transactions are processed accurately and on time in coordination with the Payment Services team. The overall role of the officer will primarily support the order placement for Time Deposit product and monitoring termination and maturity process as part of the life cycle of Time Deposit.

In this role, you are expected to:

• Perform order taking of Time Deposit of Citi corporate clients.
• Monitors maturing Time Deposit of clients
• Engage with client on the TD request - Onboarding of client, maintenance request and TD placement.
• Address client request on preferred rates where officer will need to coordinate with Product and Sales partners.
• On top of the engagement, officer will be responsible in performing administrative support such as reporting, handling inquiries, building MIS data and reconciliation.
• Participate/Lead audit walkthroughs for TD product.
• Resolve payment services issues and use technical expertise/ judgment to conduct complex analysis
• Anticipate and respond to requests for transaction deliverables from internal and external clients.
• Develop and recommend strategic decisions based off in-depth comprehension of how the Cash operations team interacts with others business unites in accomplishing objectives.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2-5 years of experience in a related role within cash operations management and Time Deposit related products.
• Effective verbal and written skills
• Effective communication and analytical skills
• Effective relationship management skills
• Expert level proficiency in Windows, MS Project, and MS Office Suite

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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