Officer (C10) - Markets Regulatory Controls Analyst 2 (Hybrid) ROHQ - Information Services Group

The ISG Markets Regulatory Controls Analyst (Ref Data Mgmt Analyst 2) is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Reviews records of Markets’ clients to ensure fulfillment of regulatory obligations. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• Conduct client profile reviews for customer accounts
• Review all information and documentation ensuring compliance with local/global regulation and Citi standards
• Create and maintain records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
• Partner with Sales, Relationship Management and Compliance teams to assist with the preparation, development, due diligence and regulatory requirement of each record
• Update internal forms/files and related client profiles in adherence to policy requirements and/or internal policies
• Follow up with clients to ensure information is received before prescribed due date
• Day to day oversight and contribution to creation and maintenance of customer accounts, security and pricing data within multiple systems across multiple teams.
• Identify opportunities for improvements to quality of data and client service levels
• Acts as backup for manager
• Provides direction and guidance to team, evaluating performance, making recommendations and identifying training requirements.
• Responsible for the successful management and delivery of project initiatives and for the supervision of junior staff to ensure delivery of their tasks which contribute to the projects.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience in client/counterparty/account data management within a global financial services organization
• Good awareness of client needs/expectations
• Financial services related qualifications (e.g. IAQ or similar)

Education:

• Bachelor’s/University degree or equivalent experience

#hybrid

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