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Officer (C09) - Ref Data Mgmt Analyst 1 - FIXED TERM (6months) (ROHQ - Information Services Group)

Job Req ID 22472706 Primary Location City of Taguig, Philippines Job Category Operations - Services
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The Ref Data Mgmt Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.


  • Remediates data in the Clients and Security Coding systems
  • Performs trend analysis and identifying root causes Implementing or suggesting solutions based on the root cause analysis
  • Liaises with other teams globally to ensure data quality is remediated
  • Provides a high level of customer service to our internal stakeholders
  • Owns ad-hoc projects from inception through to completion
  • Provides tangible metrics to Management
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • Managing various data remediation work streams Projects Knowledge
  • Experience of maintaining client static data within a capital markets environment
  • Takes ownership of allocated work and is accountable
  • Able to identify, trouble shoot issues and ultimately escalate
  • Financial services related qualifications


  • Bachelor’s/University degree or equivalent experience

Job Description:

The Accounts Control Group supports the ICG business for all client account reference data operations including client account details and settlement instructions across a variety of systems, Sanctions Screening, and a variety of regulatory projects. The team will work closely with Sales, Middle Office, KYC and Accounts Control teams in Buffalo, Belfast, Japan and Poland to ensure that a globally consistent model is followed with respect to this critical reference data. The team ensures that statutory and regulatory obligations are met when new relationships with clients are established. Before trading occurs, the Account Control team will verify all details of the client from a regulatory and control perspective for Institutional Client Accounts for Equities, Fixed Income and Foreign Exchange business units.

The role is a project hire analyst to support Sanctions Screening processing.


Accurate disposition and analysis of Sanctions and related workstreams In-depth understanding of document processes and accurate execution Daily monitoring of quality and control reports to ensure all regulatory/document requirements are followed Ensure agreed SLA, productivity, and quality metrics are met Drive the global and regional metrics, projects and partners meetings representing the regional team The candidate should be comfortable in a fast paced, multi-tasked environment, be customer service oriented, and have an ability to identify and lead the implementation of process improvements. Liaison with other account control teams globally to ensure customer subaccounts are opened correctly and meet local regulatory requirements prior to trading activity and perform data quality reviews. Ensure customers classified in line with in-country, regional, and global regulatory and all other government requirements


Strong attention to detail and analytical skills Ability to thrive and being agile in a fast-paced environment. Strong listening skills and ability to absorb feedback and translate to solutions. Disposition to identify solutions to the problems and doing so with high level of resiliency. Flexible with global working hours, on need basis.


Bachelor’s/University degree or equivalent experience


Job Family Group:

Operations - Services


Job Family:

Reference Data Management


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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