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Sales Account Manager (AVP) - JPN - Securities Services

Job Req ID 21359206 Primary Location Chiyoda, Japan Job Category Institutional Sales
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The Sales Account Manager (AVP) is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Excellent communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

  • Target key prospects to develop strong pipeline and sources new mandates
  • Win mandates by being fully conversant with relevant product characteristics
  • Arrange client events, join roadshows, and provide regular market updates to clients
  • Manage the deal pipeline process, once identified, through to implementation including: assembling the appropriate deal team; working with product & client management to package the best solution; championing complex deals or multi-product opportunities through the deal review process
  • Service key clients and provide a high quality value added service experience across all the client organization
  • Lead RFP and SLA preparation/negotiation and other marketing support to drive sales
  • Provide solution for all escalated service related issues and co-ordinate resolution
  • Conduct regular service reviews and develop action plans to confirm commitment and optimize service levels
  • Maintain advanced product knowledge and provide expertise globally
  • Perform industry and competitor analysis to explore opportunity for new products
  • Leading strong governance and controls:
  • Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
  • Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
  • Appropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm’s reputation.
  • Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:

  • 5-8 years of experience
  • Bachelors/University degree or equivalent experience
  • Fluent written and verbal English
  • Leadership, team management experience
  • Business Japanese ski


Education:

  • Bachelors/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Institutional Sales

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Job Family:

Account Management

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Time Type:

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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