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Senior Security Officer (Officer) - JPN - Citi Security and Investigations

Job Req ID 22438424 Primary Location Chiyoda, Japan Job Category Corporate Services
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The role plays as an important local team member of the global function Citi Security and Investigative Services (CSIS) to safeguard the security and safety interest of Citi Japan.  Selected candidate works collaboratively with the Security Manager of CSIS Japan to manage various security tasks to safeguard the interests and assets of the franchise.  The selected candidate is capable of running security operations at various levels, such as frontline security processes, vendor staffs supervision to stakeholders communication.  Security operations are based on the Citi Security Standards, other relevant policies and and Japan government’s laws and regulations.  He/She will also represent CSIS Japan as needed to communicate with Citi Japan seniors and CSIS Asia-Pacific peers. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Position Responsibilities

  • This role will play a pivotal role in the daily security operations of Citi by interacting with multiple businesses across the enterprise

  • This role will leverage subject matter expertise on physical security and safety, access control, crisis management, security technology, event security/logistics, vendor management and other related matters

  • Responsible for the daily security functions at the Citi facility or Citi occupied property assigned to by the Area Security Manager or Regional CSIS

  • Direct and oversee security and safety activities of site staff, enact supervision and management to safeguard premises and employees against risk of unauthorized entry, fire, theft, vandalism, and opportunities for criminal activities

  • Enforce Citi Security Standards and other relevant guidelines, review security-related problems and implement appropriate measures to mitigate security and risk exposures

  • Participate in training, operational readiness exercises and ensure that you are well practiced and rehearsed in the execution of security operations, drills and assignments

  • Report identified security and risk issues with objectives of addressing the exposures timely and in compliant manner

  • Assist business in raising Policy Exceptions as required; conduct assessments to ensure risks associated with the exceptions have been addressed adequately.

  • Support the appointment of business security and safety administrators by the business, and direct them on Security related administration

  • Support Project Management of Security Systems ensuring delivery, installation, testing and commissioning of security equipment.

  • Provide Executive Protection for Citi Seniors as required.

  • Conduct Security related investigations as directed and produce incident report.

  • Update and Maintain Security Systems Documentation and Inventory List.

  • Liaison with Law Enforcement Authorities

  • Update and Maintain Fire Safety Evacuation Plans.

  • Ensure guards are adequately trained and meet quality specified in the Security Policy, SOP, and contract document.

  • Support in sourcing for cost effective security systems and services solutions.

  • Provide inputs on security vendor performance for the purpose of vendor selection and contract

  • Act as Department Compliance Officer to ensure compliance of the unit to various Citi Compliance Policies.


  • 4 to 7 years of relevant experience

  • University bachelor degree holder.  Desirable to have obtained professional security certifications

  • Demonstrated experience to communicate effectively with corporate seniors and regional peers in English

  • Can articulates basic understanding of security vulnerabilities and suggests preventative measures to assist in the mitigation of these potential risks

  • Proven ability to foster relationships and interface with external agencies to promote functional excellence

  • Demonstrated exposure of managing security at data center or technology facilities.  Experience in working with security & safety technology

  • Bilingual English and Japanese Communication (written/spoken/comprehension)

  • Having background of banking or multinationals security profession experience is  preferable

  • Positive mindset, team-player, quick learner and welcomes the challenge

  • Professional Security certifications

  • Flexibility to work on call off hours/weekend


  • Bachelors degree, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


  • Knowledge of local regulations, FISC, Fire Security Act, Security Guard Service Act, etc.

  • Conducting Physical Security Risk Assessment & Audits

  • Physical Security & Asset Protection

  • Access Control (preferably ProWatch) and CCTV Operating Systems (preferably Salient)

  • Microsoft Office  Programs


Job Family Group:

Corporate Services


Job Family:



Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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