Skip to main content
Team members enjoying time outside
Join Our Team

Program Management Sr Analyst - C12 - CHENNAI

Job Req Id:
25894396
Location(s):
Chennai, India
Job Type:
On-Site/Resident
Posted:
Aug. 04, 2025

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The P&TPM Quality Assurance (QA) Program Management Sr Analyst is accountable for Day-to-Day management of P&TPM Quality Assurance program for External Relationships and the newly onboarded ACF relationships. The candidate will be leading and directing a team of professionals to meet the QA Objectives. Incumbent will require a comprehensive understanding of multiple areas within the P&TPM function and how these interact in order to achieve the overall QA objectives. A proactive identification of issues and an in-depth understanding of the business impact of issues along with root cause identification will be requires. Excellent communication skills are required in order to negotiate internally as well as externally, often at a senior level. Accountable for the end results of the Quality Assurance on Activities Assigned with control over resources, preformulating and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team, including management of people, to include performance evaluation, hiring, disciplinary actions and terminations.


Responsibilities:

  • Quality Assurance
  • Provide though leadership to build, design, execute and lead the TPM QA Activities
  • Management and oversight of testing, quality assurance, issue identification, remediation and reporting
  • Lead Timely Execution of QA Activities for TPM MCA Monitoring
  • Support Third Party Management governance committees, as required

Qualifications:

  • 12+ years of experience (6+ Years in Case of Chartered Accountants)
  • Good negotiation, influencing and stakeholder management skills
  • Proven experience and track record in running and managing a diverse team in a complex and matrixed organization, delivering tangible results

Skills:

  • Excellent communication skills and fluent in English, both oral and written, with the ability to articulate complex and sensitive issues to management
  • Strong leadership skills with ability to engage and collaborate across geographic locations
  • Advanced cross-cultural and cross-functional collaboration skills
  • Executive management presence and presentation skills
  • Ability to organize and prioritize multiple deliverables and tasks
  • Ability to solve complex issues and apply an appropriate risk management response
  • Excellent analytical skills and the ability to present information in a succinct format to management
  • Attention to detail and ability to develop and manage budgets, forecasts, capacity plans
  • Proactive problem-solving and decision-making, with the ability to exercise sound, timely and independent judgment
  • Proficient in MS Office applications

Education:

  • Bachelor’s/University degree or equivalent experience, potentially Masters degree

------------------------------------------------------

Job Family Group:

Project and Program Management

------------------------------------------------------

Job Family:

Program Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

A man walks his dog, enjoying a well-earned break from work.

Global Benefits

Discover the top benefits offered to our global workforce, designed to support your well-being, growth and work-life balance. Explore a few of the highlights that make working with us rewarding.

Learn More

A woman enjoying work-life balance with her family

Explore More Jobs

  • Group of young professionals in an office setting

    Early Careers Talent Network

    Sign up to receive personalized job matches based on your skills and interests. We'll help you discover opportunities that align with your goals.

    Discover More

  • Four coworkers walking down stairs and talking

    Career Professionals Talent Network

    Sign up to receive tailored job matches based on your skills and experience. Discover opportunities that align with your ambitions.

    Discover More