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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Ops Support Analyst

Job Req ID 22600896 Location(s) Chennai, India Job Category Operations - Core
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The Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

Perform reviews on the entitlements and manage access details.  We are dedicated to providing quality service and deliverables; and achieving stronger controls by following and adhering to information security laws, regulations, policies, and standards. We strive to standardize and optimize business processes with regard to risk reduction and expense management. Provide services on application Access ID Creations, Modifications, Revocations and Terminations


Qualifications:

  • 8 to 10 years of experience
  • Proficient in Microsoft Office
  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
  • Self-motivated and detail oriented
  • Proven organization and time management skills
  • Demonstrated problem-solving and decision-making skills
  • Consistently demonstrates clear and concise written and verbal communication skills


Education:

  • Bachelor’s degree/University degree or equivalent experience

Shift Timing

Candidate should be willing to work in 24*7 shifts including late night shift start timings

Should be flexible for any shift timing (rotation shifts, permanent night shifts and late-night shifts)

Weekend working may be BAU as per business requirement

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Operations - Core

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Job Family:

Operations Support

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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