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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

KYC Ops Sup Analyst - C09

Job Req ID 22590748 Location(s) Chennai, India Job Category Operations - Core
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  • Assist Citi on KYC efforts in accordance to the Cards Support and Service Unit (CSSU) procedures
  • Perform KYC reviews (Scheduled & Unscheduled Reviews for Individual Client types across varied risk classes) including monitoring and tracking of KYC records, assisting with the development and execution of action plan for expiring records, and ensuring records are not past due
  • Determining if the accounts are in scope
  • Client Identification, Verification and Screening
  • Information such as customer’s address, employment (including employer), connectivity to PEP/SPF (Sanctions Screening), will be validated and confirmed. These will be validated based on existing information available or through approved third party sites. Based on the results, enhanced due diligence checks will be performed which include negative news and social media checks
  • Partner with internal units to ensure adequate due diligence process is carried out for customer accounts and documentation reviews
  • Ensure all information and documentation comply with local regulation and Citi standards
  • Send the requests to Outreach/RM for accounts where information is required to complete the review
  • Any suspicious product usage from AML perspective gets highlighted to senior management for further reviews promptly
  • Ensure to maintain quality standards (90% and above) for the KYC reviews undertaken
  • Ensure any tech issue/procedural clarifications gets highlighted to managers for further review and guidance
  • Ensure to get Quality Control (QC) review done on files prior to submission and respond/correct any discrepancies identified during QC reviews
  • Submit record for Business Approval once review is complete and respond/correct any discrepancies identified during BA reviews

Willing to work in night shifts


Job Family Group:

Operations - Core


Job Family:

Operations Support


Time Type:

Full time


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