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Data/Information Manager-C11

Job Req ID 22511181 Primary Location Chennai, India Job Category Decision Management
Travel No
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About (Analytics & Information Management)

The Citi Global Analytics & Information Management is a global community that objectively connects and analyzes information, to create actionable intelligence for our business leaders. It identifies fact based opportunities for revenue growth in partnership with the businesses. The function balances customer needs, business strategy, and profit objectives using best-in-class and relevant analytic methodologies. To accomplish this, the group focuses on linkages of information, tools and analytics.

Role Outline/Job Summary

  • The role of Principal Analyst/Manager – Strategic Information Solutions group is based at AIM COE Chennai Center and reports to the AVP

Job Description

  • Position Title: Officer
  • Grade/Level: C11
  • Business Group: CSIPL-AIM
  • Function/Group: AIM
  • Department: AIM
  • Location: Chennai

Role & Responsibilities

Business/Department Objectives:

  • Will be part of one of the business teams COE partners
  • The key requirement is the ability to understand the business, develop data-driven solutions to address business problems and independently manage end-to-end project communication with business partners.
  • The individual will possess the ability to work in teams and display a proactive learning attitude.
  • We are looking for Self-motivated individuals who are comfortable working in teams with high growth potential and involved in transitioning the highly complex and critical projects.
  • A flexible, positive and mature mindset to deal with ambiguities of complex business problems is a must.

Core Responsibilities:

  • Design and development of data based reporting cubes
  • Data Quality Management/Analysis including Data profiling, impact assessment from varied data sources.
  • Support Big data projects with knowledge in R/Python/Hive
  • Develop data mapping documents for porting the data to EAP
  • Act as a bridge between Technology and business stakeholders
  • Manage multiple markets/countries with diverse portfolios
  • Maintenance of data marts/sources for future enhancements
  • Data Extraction, Manipulation and Consolidation
  • Understanding of the project objectives and data requirements,
  • Working with the huge databases to meet the data needs for the project
  • Report Rationalization, Standardization, Automation
  • Work closely with the business Partners and ensure timely delivery of reports
  • Present data and business insights
  • Develop domain expertise in his/her work area
  • Teamwork: Develop cross-site relationships to enhance leverage of ideas
  • Set and manage partner expectations
  • Coach and mentor junior analysts by sharing Business, Functional and Technical expertise
  • Independently manage end-to-end project/partner communication
  • Develop and maintain smooth relationship with partners across business units

Financial/Budgetary: No

Individual Contributor (IC)/Managerial: IC

Key Deliverables:

  • Planning and Prioritization and Partner communication
  • Handle new transitions within tight timelines
  • Automation of BAU, develop self-service solutions and deliver business value
  • Ideas and Suggestions for continuous improvement, Contribution to organizational initiatives
  • Communication: Effectively communicate strategic considerations with team, partners and senior management
  • Share best practices across SIS  groups and implement best practices, drive data  and analytics solutions
  • Interact and present results to Senior management

Percentage of Travel: No

Relocation: Yes

Education (required):

  • Master's degree in Information Technology/Information Systems/Computer Applications/Engineering from a premier institute
  • B.Tech/B.E/M.C.A in Information Technology/Information Systems/Computer Applications with additional 2 years of experience

Experience (required):

Established competency in one or more of the following:

  • 6-8 years of relevant work experience within Banking/Financial Services/Analytics Industry
  • Banking and Financial domain (Cards/Retail Bank/Mortgage) background
  • Possess experience in Data Quality/Management/Analysis including Data profiling, impact assessment from varied data sources.
  • Exposure to programming languages like SQL & SAS
  • Strong analytical aptitude and logical reasoning ability
  • Strong presentation and communication skills
  • Strong process/project management skills
  • Good communication skills is mandatory

Experience (preferred):

  • Hands-on exposure to Self-Servicing BI Visualization like Tableau
  • Past experience in Big data projects with knowledge in Python/Hive
  • Hands on exposure to version controlling tools like Bit bucket
  • Excel and report automation skills
  • Experience working with off-shore industry preferred
  • Organizational Relationships
  • Reports to Direct: AVP
  • Supervises Direct: NA
  • Partnerships Internal: NA


Career Progression:

  • New Tools/platforms/capabilities Transitions
  • Develop Business Skills, Domain Expertise
  • Leverage and contribute to other areas as an SME
  • Develop to lead similar engagements
  • Lead initiatives, etc.


Job Family Group:

Decision Management


Job Family:

Data/Information Management


Time Type:

Full time


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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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