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U.S Retail Bank, Deposit Product Innovation Strategy Mgr - Hybrid

Job Req ID 22443829 Primary Location Charlotte, North Carolina Job Category Product Management and Development
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The Deposit Product Innovation Strategy Manager is a Vice President level - Lead position responsible for the design, development, and execution of strategies to drive the innovation and future state of checking products within the U.S. Retail Bank.The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.


·Work closely with the SVP, Group Mgr of Checking Product Innovation to drive innovation across the checking product palette, with the goal of enhancing acquisition, retention, product penetration, profitability, and client experience

·Lead efforts to better understand the competitive landscape with respect to checking product offerings, business strategies, client experience drivers in support of Citi’s efforts to advance the U.S. Retail Bank franchise

·Partner with key support groups such as Decision Management, Finance, and Sales Reporting to develop and monitor key performance indicators

·Manage the lifecycle strategy from acquisition through early client engagement and implement strategies to optimize portfolio performance

·Lead the development, testing, and rolling out of specific value propositions and product design features

·Partner with Sales, Marketing, Product, Segments and other support groups, as appropriate, on the design, development, budgeting, and release schedules for any initiatives aimed at driving product performance

·Play a key role in driving cross-functional special projects


·6-10 years of relevant experience in consumer banking strategy, ideally with specific emphasis on checking products

·Experience leading cross-functional team to define and achieve high value business goals

·Demonstrated experience driving business innovation, leveraging management information, and data analytics to drive results and make meaningful & actionable recommendations

·Strong executive presence; communication skills and comfort interacting with and presenting to all levels of management / team

·Strong ability to analyze opportunities & problems, recommend solutions, and communicate effectively & confidently (both verbal and written)

·Proven ability to work in an extremely fast paced environment, meet deadlines, and perform at high standards with limited supervision

·Team oriented, accountable, self-motivated, self-managed, and disciplined

·Strong knowledge of PowerPoint and Excel

Bachelor’s degree/University degree or equivalent experience. Master’s degree preferred.


Job Family Group:

Product Management and Development


Job Family:

Product Management


Time Type:

Full time


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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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