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Small Business Pricing Strategy and Analytics – Vice President

Job Req ID 21392873 Primary Location Charlotte, North Carolina; New York, New York Job Category Product Management and Development
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Small Business Pricing Strategy and Analytics – VP

The pricing team for Consumer and Small Business in the US Retail Bank provides market intelligence, pricing strategy and analytics for Consumer deposit and Small Business lending and deposit products.  The pricing team applies a disciplined analytical decision process, and focus on driving profit and market share growth through innovative strategies and best-in-class execution.

The Small Business Pricing Strategy and Analytics VP is a highly visible position that works on industry leading initiatives with substantial impact on Citi’s success in serving Small Business clients.  The individual will be responsible for developing and implementing pricing strategies for the Small Business product set including deposit, cash management, working capital products, digital lending, lines, loans and commercial real estate mortgages.  This individual will also contribute to the end-to-end Small Business pricing management process.  Key partners include Product Management, Finance, Treasury, Technology, Operations, Decision Management, Legal, Compliance, Sales and Marketing.  May also engage with external consultants and vendors

Key responsibilities:

  • Lead pricing initiatives and drive projects to completion including coordinating and leading project / initiative meetings with stakeholders, removing roadblocks and managing pricing deliverables

  • Work with product, finance, treasury and marketing partners to deliver Small Business value proposition promises while maintaining financial targets

  • Develop Small Business pricing strategies in a dynamic test and learn environment; collaborate with partner teams on holistic deposit product and pricing offerings

  • Drive learning through insightful pricing analytics, collect and analyze competitive market intelligence, interpret results of financial models and apply learning in portfolio and acquisition analytics to determine the success of pricing strategy

  • Monitor and report on performance trends for consistency with profitability and growth targets; correlate trends with pricing actions; prepare and present materials for pricing committee and other executive audiences


  • Experience with financial service products and/or finance, risk management, product management or marketing analytics with 3-5 years of overall experience; familiarity with Small Business products and financial modeling a plus

  • Understanding key revenue and expense drivers and financial planning basics

  • Strong ability to communicate / present ideas and plans verbally and in writing. Ability to translate technical and complex analytics for business application and non-technical audience.

  • Strong project management skills; experience managing cross-functional initiatives to drive business results; ability to understand technology limitations, Legal / Compliance guidelines and other business constraints and ability to work with partner teams to identify a path forward

  • The inherent motivation to provide continuous improvement using both business and analytical acumen; detail oriented and the ability to manage controls and governance routines

  • Ability to work in a fast paced, dynamic environment while carrying multiple projects at any given time

  • Degree in quantitative field such as finance, economics, business, MBA, MSA, statistics, applied mathematics, or similar preferred.  Advanced Excel, PowerPoint, and Visual Basic skills.  Experience with Tableau or Python preferred; SAS/SQL or other database programming skills a plus


Job Family Group:

Product Management and Development


Job Family:

Product Management


Time Type:

Full time


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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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