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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Retail Bank Disclosures Change Control Manager - Hybrid

Job Req ID 22452005 Primary Location Charlotte, North Carolina; Miami, Florida; New York, New York Job Category Product Management and Development
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This position is responsible for the development and delivery of regulatory based communications such as account opening agreements, product disclosures, and change in terms notices for the Retail Bank Disclosure Team. The Retail Bank Disclosures Change Control Manager will Work with a range of partners such as Product Management, Legal, Compliance, and operational risk teams to ensure adherence to define regulatory communication scope, objectives, and deliverables.

Key Responsibilities

  • Lead discussions with business, legal, and compliance stakeholders to define regulatory communication scope, objectives, and deliverables

  • Develop communication strategies and recommendations for business leaders regarding the delivery of regulatory communications

  • Develop and manage a detailed project schedule and work plan

  • Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress

  • Support internal quality control processes through the execution of periodic reviews of regulatory communication elements managed by the Retail Disclosure team

The key characteristics of the ideal candidate for the position are:

  • Ability to synthesize regulatory requirements into fact based and nuanced solutions

  • Ability to build strong working relationships across various lines of business key stakeholders

  • Self-starter, self-learner, acts as an owner with a focus on mitigating franchise risk

  • Ability to manage and prioritize multiple projects simultaneously

  • Excellent oral and written communication skills


  • Bachelor’s degree/University degree


Job Family Group:

Product Management and Development


Job Family:

Product Management


Time Type:

Full time


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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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