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Risk and Controls Officer – Institutional Client Group Data Governance Office

Job Req ID 21394157 Primary Location Buffalo, New York; Tampa, Florida; Belfast, United Kingdom Job Category Risk Management
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Risk and Controls Officer – Institutional Client Group Data Governance Office

The goal of the DGO Risk and Control Team is to develop and maintain a comprehensive process to proactively identify and reduce operational risk. As a senior member of the team the incumbent will be responsible for developing and maintaining comprehensive processes to identify and reduce Data Management and Operational risk. The main focus will involve supporting the Institutional Client Group, Data Governance Officer, but will also support the Regulatory Change Programs.

Risk areas include but are not limited to BAU Operational process, Data Management, Regulatory requirements, Internal Policy adherence, Issue & Corrective Action Plan Management and Internal & External Audit exam participation. Partnering with a number of functional areas, this role will be responsible for assisting in the proactive management of operating risk and remediation of control issues. This requires close collaboration and co-ordination across numerous internal teams as well as various other support and control groups within the 2nd and 3rd lines of defence within the organisation. 

Key Responsibilities:

  • Point of contact for the Data Governance and Regulatory Change Programs for over-seeing and coordinating control related initiatives in partnership with management and key stakeholders.

  • Proactive review of Data Governance and Regulatory Change Programs related control processes and reporting. Participate in evaluating critical; Strategic and Tactical Change; Policy and Process updates; Regulatory requirements etc.

  • Support and interface to Internal and External Control organisations (Internal/external audit, Regulatory, Operational Risk Management, Compliance, Finance etc.)

  • Proactive audit support; Health checks, identification of thematic issues etc.

  • Management and oversight of Corrective Action Plans to ensure Issues are sufficiently remediated

  • Ensuring that significant Risks are identified and escalated in a timely manner via Control Governance Channels, lessons learned are shared and used to drive continuous improvement initiatives.

  • Help co-ordinate Citi Risk and Controls, Managers Control Assessments activities across the Entity throughout the reporting cycle.

  • Support the wider Risk and Control strategy and promote a strong in business Risk and Control culture.

Job Skills/Qualification:

  • Willingness to question/challenge existing processes and ensure a satisfactory outcome

  • Teamwork skills in working with diverse Data Governance and Program teams across different geographical regions

  • Proficient in metrics/Key Risk Indicators assessment and reporting

  • Strong organisational skills with the ability to multi-task

  • Ability to work under pressure managing tight deadlines and/or unexpected changes

  • Excellent communication and relationship skills across all management levels especially Senior Management

  • Analytical with great attention to detail and strong problem-solving skills

  • Knowledge and experience working within Institutional Clients Group.

  • Bachelor’s degree

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.


Job Family Group:

Risk Management


Job Family:

Operational Risk


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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