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COVID-19:

The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Market Operations Line Control - VP

Job Req ID 21387305 Primary Location Buffalo, New York Job Category Risk Management
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Overview of Citi:

Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Role Overview:

The goal of the Operations Line Control Oversight team is to develop and maintain a comprehensive process to proactively identify and reduce operational risk. As a senior member of the Markets Operations Line Control team, the incumbent will be responsible for developing and maintaining comprehensive processes to identify and reduce operational risk; their main focus will be on the Markets Operations teams. Risk areas include but are not limited to BAU Operational process, Regulatory requirements, Internal Policy adherence, New Business initiatives, Issue & Corrective Action Plan Management and Internal & External Audit exam participation. Partnering with operations line staff, this role will be responsible for assisting in the proactive management of operating risk and remediation of control issues. This requires co-ordination across numerous internal operations teams, as well as various other support and control groups within the 2nd and 3rd lines of defence within the organisation.

Key Responsibilities:

  • Point of contact Markets Operations staff for Control related activities Overseeing and coordinating Regional Control related initiatives in partnership with Senior Operations officers
  • Proactive review of Global Markets Operations related control processes and reporting Participate in evaluating critical; Strategic and Tactical Change; Policy and Process updates; Regulatory requirements etc.
  • Support and interface to Internal and External Control organisations (Internal/external audit, Regulatory, ORM, Compliance, Finance etc.)
  • Management and oversight of Corrective Action Plans (CAPs) ensuring Issues are sufficiently remediated
  • Complete detailed reviews of Operational Risk Events ensuring lessons learned are shared across applicable business lines.

Qualifications and Experience:

  • Willingness to question/challenge existing processes and ensure a satisfactory outcome
  • Teamwork skills in working with diverse Line Control officers across regions
  • Proficient in metrics/Key Risk Indicators (KRI) assessment and reporting
  • Strong organisational skills with the ability to multi-task
  • Ability to work under pressure managing tight deadlines and/or unexpected changes
  • Excellent communication and relationship skills across all management levels especially Senior Operations Management
  • Analytical with great attention to detail and strong problem solving skills
  • Knowledge and experience working within ICG Operations
  • Bachelor’s degree Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience

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Job Family Group:

Risk Management

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Job Family:

Operational Risk

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

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