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Senior Process Manager - 2LoD Credit Approval Monitoring and Control

Job Req ID 22574754 Location(s) Budapest, Hungary Job Category Risk Management
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The Senior Vice President - Senior Process Manager of 2LoD Credit Approvals Monitoring will serve as key member of the Commercial Independent Risk global office team.  The successful candidate will be responsible for continued oversight of the global universe of Commercial Banking credit approvals, including ongoing monitoring and reporting, to ensure that all policies and procedural requirements have been satisfied, and that elevation and resolution of any non-compliant approvals is timely.

The Senior Process Manager will be responsible for the ongoing supervision of a team of Centralized and Decentralized Approval Workflow Examiners located globally throughout the Commercial Banking Risk organization. This individual will also be responsible for the timely aggregation and reporting of credit approvals related statistics to Seniors in Risk Management.


  • Oversight and management of a large staff of approval workflow Examiners across the Commercial Bank's 5 geographic regions and across all Commercial Banking Lines of Business.
  • Ongoing interface with senior risk managers globally including in-Country and Regional independent Risk Heads.
  • Weekly analysis of all credit approval workflows processed on the Citi1Credit underwriting platform and outside the Citi1Credit underwriting platform where other underwriting platforms are employed.
  • Consolidation and incorporation of approvals data and control gap severity ratings into a global reporting framework.
  • Ownership of the global reporting framework, and weekly reporting to Senior Risk Management and to Commercial Loan Management.
  • Identification and resolution of any approval workstreams not meeting requirements under policies and/or standards.
  • Elevation of issues to senior Risk, Business and Commercial Loan Management officers.
  • Maintain working relationships with Internal Audit and other internal control organizations.
  • Weekly required and other other ad hoc reporting of process statistics.
  • Troubleshooting and helping to resolve Citi1Credit logic working with the Technology organization.


  • A nuanced individual with a working knowledge of Citi credit policy and approval requirements
  • Ability to interact effectively with in-country Risk and Business managers globally
  • Experienced at managing a global staff, and ongoing resource requirements
  • Ability to adhere to committed reporting deadlines.
  • Knowledge of Citi wholesale credit policies and standards
  • Ability and willingness to gain a working understanding of Citi1Credit controls and system logic.
  • Ability to function under firm deadlines and to follow-up aggressively with process participants and constituents.
  • Proficiency in MS Office applications
  • Flexibility in dealing with requests from Senior Management on an as needed basis
  • Experiences serving in a risk focused management capacity at a major regulated financial institution.
  • Consistently demonstrated clear and concise written and verbal communication skills.
  • Bachelor's degree/University degree or equivalent experience


  • Competitive compensation package with a wide range of benefits:
    • Cafeteria Program
    • Home Office Allowance - for colleagues working in hybrid and remote work models
    • Paid Parental Leave Program - maternity leave and paternity leave
    • Private Medical Care Program and onsite medical rooms at our offices
    • Pension Plan Contribution to voluntary pension fund
    • Group Life Insurance
    • Employee Assistance Program
  • Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
  • Flexible work arrangements to support colleagues’ in managing work - life balance
  • Continuous career progression opportunities across geographies and business lines
  • Inclusive and friendly corporate culture
  • Socially active employee communities with diverse networking opportunities

Apply to join the world’s most global bank and discover the true extent of your capabilities!


Job Family Group:

Risk Management


Job Family:

Credit & Portfolio Risk Management


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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