Skip to main content



The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Tech & Netwk Build Associate

Job Req ID 21307345 Primary Location Bogotá, Colombia Job Category Implementation
Apply Now

Tech and Business Analyst

Implementation is in charge of the set-up, delivery and training of cash solutions to TTS customers. Implementations coordinates different points and areas required to complete the on boarding process of the customer to the tools provided, makes follow up to each activity and review it is performed adequately in order to provide a good experience to the client regarding this process.

  • Willing to work with technology
  • At least 5 years of experience in jobs in the industry or in BPO for technology processes
  • Knowledge in payment and collections tools
  • Knowledge in Project Management
  • Spanish and English
  • Planning and organization
  • Creativity to problem solving
  • Good interpersonal relations
  • tools


  • Manage end to end implementation process for the different cash tools provided to TTS customers
  • Make follow up to the different activities, own and external to guarantee they are executed timely and correctly.
  • Review initial set up is correctly before deliver tools to customers
  • Communicate constantly and accurately to the customer the project status and the finalization of each milestone within the project
  • Keep CRM updated, regarding status and documentation.
  • Train all the personnel required by the customer in the use of the tools provided
  • Act as the point of contact to the customer during the different phases of the project.    Identify and escalate any issue that may come up during the process
  • Follow defined process for each product group.
  • Be updated in the product changes and improvements, and document them if required.


Job Family Group:



Job Family:

Technical & Network Build


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Apply Now
  • Join our team
    of 200,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 98 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Saved Jobs

You have no saved jobs

Previously Viewed Jobs

You have no viewed jobs