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VP, Controls Project Manager – Markets Risk & Control – Regulatory Change Management

Job Req ID 21330565 Primary Location Belfast, United Kingdom Job Category Risk Management
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In view of heightened expectations from regulators, and to ensure a strong and consistent global control environment, the Institutional Clients Group (ICG) business has implemented a global solution to prevent regulatory violations during Cross-Jurisdictional Travel (CJT), across the ICG.  The role will work with various teams across Front Office, Technology, Citi Travel, Legal, Compliance, and external vendors.  The role will have high visibility to Senior Management, to implement a consistent controls framework and governance structure across the ICG, when conducting Client-Facing Activities, overseas.  While the role supports all of the ICG businesses, the role will also partner with the individual businesses within the ICG (Banking Capital Markets & Advisory, Markets, Research, Treasury Trade Solutions, and Citi Commercial Bank), and beyond.

Key Responsibilities:

The role is new, and responsibilities and priorities are rapidly evolving with respect to regulatory changes regarding Cross-Jurisdictional Travel. The project manager will have strong analytical and leadership skills, and an understanding of technology-based compliance controls to interact with the development team. The following are some of the specific activities expected of this role:

  • Review, critique, and design consistent controls across businesses to ensure compliance with various regulatory requirements and consent orders, across destination countries
  • Stay up to date on changes in the regulatory and control landscape of Cross-Jurisdictional Travel across all regions with a Citi presence, and work with development teams to review and make enhancements as necessary
  • Manage and execute key projects for the implementation of change management, monitoring, and reporting of these controls to ensure sustainability
  • Coordinate across First, Second, and Third Line internal partners, as well as external stakeholders to drive forward control enhancement changes and investigate control failures.
  • Provide user training, solicit feedback, and drive systems adoption
  • Lead the development and maintenance of various technical marketing collateral including release notes, user guides, and presentations
  • Interact with regulators when needed and support specific exams and reviews

Requirements / Qualifications

  • Undergraduate degree required
  • Strong relevant experience, with direct project management experience within a large institution
  • Excellent communication, organizational, and interpersonal skills, as well as the ability to multitask under tight deadlines
  • Ability to work in a dynamic environment with tight deadlines and changing priorities
  • Deep understanding of end-to-end processes, and ability to identify & remediate operational bottlenecks in the project management lifecycle
  • Strong experience with technology-related controls, including lifecycle of technology change management
  • Ability to drive strategy and use both data and judgement to make critical decisions on behalf of technology and the business
  • Experience in designing, assessing, and delivering controls for Front Office is required
  • Prior experience with Third Party vendor management and travel agencies, is a plus
  • Prior experience with structured change management and implementation, is a plus
  • Advanced proficiency in Microsoft Office suite products (Excel, PowerPoint)
  • Very strong communication, influence management, negotiation, and relationship skills; “no surprises” approach in communicating issues, and strength in sustaining independent reviews
  • Leadership skills in bringing together processes that include different businesses, regions and support functions
  • Global mindset, with regional/product understanding
  • Experience in dealing with Regulatory authorities and an understanding of the key control related themes in the Capital Markets sector


Job Family Group:

Risk Management


Job Family:

Business Risk & Controls


Time Type:

Full time


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