Private Bank Business Risk and Control: Governance and Control Lead - Senior Vice President
Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
Citi Private Bank (‘CPB’) is a trusted advisor to the world's wealthiest, most influential individuals and families. Like Citi's government, institutional and multinational corporate clients, Citi Private Bank clients receive bespoke service and access to the best ideas and solutions tailored to their unique needs and aspirations.
A part of Citi's Institutional Clients Group, Citi Private Bank offers a wide range of products and services covering capital markets, managed investments, portfolio management, trust and estate planning, investment finance and banking. Among its select clients are a third of the world's billionaires, many of whom are globally minded entrepreneurs with an expectation of an institutional level of service, who take advantage of Citi's holistic approach to wealth management.
Citi Private Bank is represented by more than 1,000 private bankers, investment professionals and product specialists across a network of 90 offices in 33 countries and over 128 currencies worldwide, making it the most global private bank.
Citi Private Bank EMEA’s Business Risk and Control team is an in-business team responsible for oversight and co-ordination of control related activities for the Private Bank.
The Business Risk and Control team’s core function is to ensure the proactive identification and mitigation of risk and control issues and works closely with Citi’s internal control functions so that the Private Banking business meets its obligations for internal control and risk management.
This new role is part of CPB EMEA Business Risk and Control team, supporting the Head of CPB EMEA Risk & Control to enhance and support the Governance and Escalation framework covering Key Operational Risks. In addition the roleholder will perform the role of Citi Private Bank site lead, providing oversight of a number of other Belfast based position that support the Private Bank in risk and control related roles.
The role will require co-ordination across the various CPB Governance Committees and Escalation processes for consistency, effectiveness and to meet the requirements set out in relevant Citi and ICG level Policies, Standards and Procedures and Committee Charters.
The role will manage and oversee a small core Governance team responsible for the execution of CPB EMEA’s Governance processes, including the coordination and creation of materials and inputs to key governance committees.
The Governance and Control Lead will lead, manage and be responsible for various duties as assigned, which will include:
Support Conduct, Culture Ethics (CCE) and KORs governance and oversight across CPB governance committees
Partner with the Risk and Control team to leverage best practices and ensure consistency with global business standards and support the overall CPB Governance framework
Liaise with the ICRM Governance team on escalations across the established escalation channels (business, legal entity, region/country and controls governance committees
Liaise with the CPB / ICG Central Governance team in reporting to governance committees, where additional information about an incident is required.
Assess the effectiveness of committee structure and operations in aligned with established standards, procedures, MCA and speed for decision making across CPB
Review and provide feedback on any new Governance Committee for conformance with governance policies including escalation criteria and clear escalation pathways
Track the escalation lifecycle within control of business and review to identify trends, themes and areas requiring improved controls
Perform Quality Assurance that escalations are dealt with robustly and appropriately through sample checking
Prepare responses to requests for information and documents from internal and external auditors, regulators, and other stakeholders
The Governance and Control Lead will work closely with a variety of stakeholders and functions within Citi Private Bank and the broader Citi organization.
The position allows for considerable professional growth and learning across all material areas of risk and will expose the candidate to a wide and diverse range of policies, processes and products across the Private Bank and related risk and control disciplines.
Experience Private Banking / Wealth Management / Asset Management, ideally with focus on operational risk or compliance
Experience in implementing operational risk management tools, frameworks, and processes
Experience in Private Banking / Wealth Management or Asset Management business and/or control management
Awareness of relevant Swiss / EU / UK regulation and regulatory frameworks would be beneficial
Ability to work well in a cooperative, high energy, matrix managed business
Ideal candidate will have experience of consultancy, Private Banking business, process, and risk management in financial services
Self-starting with the ability to multitask and prioritize
Capable of prioritizing and multi-tasking in a dynamic, fast paced environment.
Ability to analyse a process and recommend ways to improve quality, controls, and efficiency
Efficient and effective use of office software (including spreadsheets and databases)
Ability to collaborate with and lead others to achieve objectives
Flexible approach and willingness to be 'hands -on' as and when required
Good at brainstorming; can conceptualize new approaches quickly
Can communicate complex ideas simply and compellingly
Proven track record of delivery in a complex matrix environment
A professionally recognized controls-based background in Consultancy, Compliance, Audit, Risk Management or similar would be beneficial
A sound understanding of processing within a complex systems environment
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience
Excellent oral and written communications skills; must be articulate and persuasive with the judgement and authority to provide insightful commentary to senior stakeholders
Strong execution focus, with a proven track record in delivery
Attention to detail
Ability to sift through complexity, identify potential areas of risk and set out issues clearly
Ability to prioritise multiple tasks based on materiality
Able to work under pressure and to strict deadlines
Drive and determination - high energy level, but dispassionate and independent
Able to manage routine processes with precision and ad hoc projects with flexibility and creativity
Able to approach unfamiliar situations with reference to good control practices
Effective verbal and written communicator with good report writing and presentational skills
Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
What we Offer:
As well as a competitive salary and consideration for a yearly discretionary bonus Citi offer;
23 days paid annual leave
Award winning pension scheme,
Life assurance and
Private medical insurance with Bupa healthcare
In addition, we offer a competitive maternity, paternity and adoption leave scheme. We pride ourselves on our ability to offer employees a number of lifestyle benefits including; on site restaurant and coffee shops, online shopping and concierge service and subsidised clubs and societies.
Our Select benefit package offers you the opportunity to customise your benefits according to your own lifestyle preferences and includes corporate discounts, memberships and a range of additional extras.
Our vast range of diversity networks and on site multi faith room demonstrates Citi’s commitment to growing a diverse workforce.
Job Family Group:Risk Management
Job Family:Business Risk & Controls
Time Type:Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the EEO Policy Statement.
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