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Career Opportunity

ICG Senior Operations & Control Oversight - Line Control Group Mgr (Senior Vice President)

Locations: Belfast, Northern Ireland, Getzville, New York Job Function: Risk Management Employee Status: Regular Job ID: 20191986

The goal of the Operations Line Control Oversight team is to develop and maintain a comprehensive process to proactively identify and reduce operational risk. As a senior member of the Markets Operations Line Control team, the incumbent will be responsible for developing and maintaining comprehensive processes to identify and reduce operational risk; their main focus will be on the Global Foreign Exchange Local Markets (FXLM) Operations teams managing Line Control Officers within the EMEA and NAM locations. They may also have potential exposure to other Markets Operations business lines as well over time. Risk areas include but are not limited to BAU Operational process, Regulatory requirements, Internal Policy adherence, New Business initiatives, Issue & Corrective Action Plan Management and Internal & External Audit exam participation. Partnering with operations line staff, this role will be responsible for assisting in the proactive management of operating risk and remediation of control issues. This requires co-ordination across numerous internal operations teams, as well as various other support and control groups within the 2nd and 3rd lines of defence within the organisation.

Key Responsibilities:

● Point of contact for Global FXLM Operations staff for Control related activities Overseeing and coordinating Global Control related initiatives in partnership with Senior Operations officers

● Proactive review of Global FXLM Operations related control processes and reporting Participate in evaluating critical; Strategic and Tactical Change; Policy and Process updates; Regulatory requirements etc.

● Support and interface to Internal and External Control organisations (Internal/external audit, Regulatory, ORM, Compliance, Finance etc.)

● Management and oversight of Corrective Action Plans (CAPs) ensuring Issues are sufficiently remediated

● Complete detailed reviews of Operational Risk Events ensuring lessons learned are shared across applicable business lines.


Job Skills/Qualification:

• Willingness to question/challenge existing processes and ensure a satisfactory outcome

• Leadership skills to oversee and manage diverse Line Control officers across regions

• Proficient in metrics/Key Risk Indicators (KRI) assessment and reporting

• Strong organisational skills with the ability to multi-task

• Ability to work under pressure managing tight deadlines and/or unexpected changes

• Excellent communication and relationship skills across all management levels especially Senior Operations Management

• Analytical with great attention to detail and strong problem solving skills

• Knowledge and experience working within ICG Operations

• Bachelor’s degree

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.


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