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ICG Data Governance Office - Program Lead

Job Req ID 22422223 Primary Location Belfast, United Kingdom Job Category Project and Program Management
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Overview of Citi:

Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Role Overview:

Citi launched a Data Transformation program to become a data driven organization and to improve the quality of the information the bank produces to ensure the bank’s information is complete, accurate and timely for external and internal users.  The Data Transformation program is a key component of Citi’s overall Transformation program.

The Institutional Clients Group Data Governance Office (ICG DGO) partners with Citi’s Enterprise Chief Data Office (EDDO), ICG stakeholders and Global Functions to manage, control, and govern ICG originated data in driving the execution of Citi’s Data Strategy to achieve regulatory compliance and to enhance data driven service offerings.  The ICG DGO, aligned with the Citi’s ECDO drives the strategy, planning, execution and oversight for the adoption of Policy and Standards.

The ICG DGO executes the enterprise level processes and develops business specific procedures to ensure that coverage and implementation of Citi’s Data Strategy and Policy support business priorities and enterprise data driven regulatory commitments across the organization.  The Program governs the data quality efforts as part of Citi’s Transformation that are underway within the ICG Businesses, Operations, and Technology, and is driving a fundamental change in the organizational culture and data ownership.  This is a high visibility and impactful role that provides leadership in support of Citigroup’s data quality program, as well as other critical regulatory commitments and deliverables. Enhancing data quality is a top priority at Citi leading the transformation from a product-centric, vertically aligned organization to a customer and service centric data-driven organization. The end-state for enterprise data will be enabled through several critical capabilities including data domains, data models, data governance, foundational data capabilities, and a data domain operating and delivery model.

Key Responsibilities:

  • Lead and coordinate firmwide data management change initiatives and regulatory enterprise commitments (e.g. FRBNY/FRS, OCC) within ICG including planning, implementation, communications, training, compliance monitoring, and the establishment of a controlled data management environment
  • Increase business awareness, confidence and trust in data assets and the enterprise data governance program by providing support and guidance to the ICG businesses
  • Establish and provide oversight and governance of the data operating model to ensure data management practices are in place (e.g. data quality requirements are defined, documented, data controls are effective, etc.)
  • Partner with the ECDO, ICG DGOs, and ICG O&T Data Leads to fully adopt, integrate and operationalize foundational data capabilities
  • Collaborate with the ICG Line of Business DGOs to ensure best practices are established and followed on Citi’s data quality control framework
  • Accountable for the execution of data management control oversight of processes, artifacts and evidence to ensure internal controls are designed effectively and testable to mitigate risk in data driven processes
  • Develop and implement plans for Critical Data Elements (CDEs) to comply with data quality requirements defined by data domains to meet consumption requirements, including the assessment and implementation of front-end data entry preventative controls
  • Collaborate with the ICG Line of Business DGOs and other key data management roles to ensure that data quality measurement and ongoing monitoring are implemented by the Businesses, Operations, and Technology for CDEs and information assets supporting data domains and key business processes
  • Participate in the nomination and registration of authorized sources
  • Create and establish detailed procedures to enable governance of data management processes
  • Responsible for quality assurance and oversight of the execution of change activities including documentation of process flows, implementation of Data Quality rules, and documentation of system lineage
  • Prioritize, manage and execute data governance related activities and initiatives on an ongoing basis
  • Implement effective internal data management controls by monitoring business data quality reports with associated Key Performance Indicators (KPIs) and metrics, and driving continuous improvement initiatives within the ICG Businesses
  • Partner with the ICG Line of Business DGOs and other key data management roles to ensure that activities and deliverables are established to improve data management KPIs
  • Effectively manage ad hoc requests, upcoming projects, status preparation and communications for deliverables
  • Ability to influence and negotiate to facilitate change, as well as employ matrix management skills in order to ensure solutions meet business requirements as well as influence others without direct authority

Knowledge/Experience :

  • Significant experience in a project or program management role in the successful implementation of projects (preferably large scale implementations), operational process change and improvement, preferably within capital markets and/or investment banking and regulatory change initiatives
  • Industry experience in data governance, data management, and regulatory initiatives
  • Financial markets product knowledge which includes knowledge of front-to-back trade flows processing and broad range of investment banking products and trade lifecycles is desirable.


  • Expert level experience with SDLC processes – Agile, Waterfall methodologies
  • Expert level experience with managing projects, tasks, workflow and reporting
  • Strong analytical skills and experience in leading change management and/or regulatory transformation initiatives related to data-driven processes
  • Strong listening, presentation, communication, and influencing skills. Articulates with confidence to senior management
  • Strong attention to detail in supporting management reporting with clear and concise communication and reporting/presentations
  • Highly motivated and self-directed; exhibits thought leadership and strong critical thinking skills
  • Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
  • Strong Microsoft Excel, PowerPoint, Word, and Project skills


  • PMP or similar project management certification preferred

What we Offer:

As well as a competitive salary and consideration for a yearly discretionary bonus Citi offer;

  • 23 days paid annual leave
  • Award winning pension scheme,
  • Life assurance and
  • Private medical insurance with Bupa healthcare.

In addition, we offer a competitive maternity, paternity and adoption leave scheme. We pride ourselves on our ability to offer employees a number of lifestyle benefits including; on site restaurant and coffee shops, online shopping and concierge service and subsidised clubs and societies.

Our Select benefit package offers you the opportunity to customise your benefits according to your own lifestyle preferences and includes corporate discounts, memberships and a range of additional extras.

Our vast range of diversity networks and on site multi faith room demonstrates Citi’s commitment to growing a diverse workforce.


Job Family Group:

Project and Program Management


Job Family:

Program Management


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

View the Pay Transparency Posting

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