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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Merchant KYC Manager

Job Req ID 21361269 Primary Location Bangkok, Thailand Job Category Product Management and Development
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Job Description:

  • Lead the merchant acquiring KYC related project to comply with Citi policies and regulators.
  • Develop control frameworks for merchant business per requirements.
  • Ensure appropriate merchant metrics are generated, data is accurate and reporting deadlines are met on a timely basis.
  • Monitor chargeback and fraud volumes of merchant accounts and ensuring action plans are implemented to reduce potential risk.
  • Comfortable with Excel/spreadsheet. Able to analyze data extracted for MIS reports.  
  • Coordinate with internal/external stakeholders as necessary to achieve goals.

Qualification:

  • Good understanding/hands on experience of AML concept, KYC process, and CDD (merchant CDD).
  • Interpersonal skills, result oriented with effective English communication both verbal and written.
  • Can work under pressure and tight timeline with Project management skills.
  • Good interpersonal skills with the ability to sustain effective relations internally.
  • Multi tasking- manage multiple projects with cross-functional teams.
  • Can work independently and as a team, high energy, logical, enthusiastic, self-motivated.
  • Knowledge of card payment/merchant business is a plus.

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Job Family Group:

Product Management and Development

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Job Family:

Product Management

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

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