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Investment Operations Staff

Job Req ID 22533130 Primary Location Bangkok, Thailand Job Category Operations - Transaction Services
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The Transaction Svs Rep 5 is an entry level position responsible for providing analytic and administrative support to traders, in coordination with the Transaction Capture team.The overall objective of this role is to maintain position records and provide support with processes surrounding securities.


  • Interpret data and utilize data analysis tools to identify process improvements and/or launch new products/services and technologies
  • Minimize risk by understanding and monitoring errors and suggesting solutions, and ensuring adherence to audit and control policies
  • Identify policy gaps and make recommendations to support the streamlining of related work processes
  • Escalate all requests / inquiries / issues / errors in a timely manner
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Delivers the efficiently and correctly process to front end in order to meet customer satisfaction.
  • Responsible on the operational processes for GCG Customers of Timed Deposit/Checkbook, Safe Deposit Box, Cash Secure Overdraft, Onshore/Offshore Mutual Fund, Sport Club & Polo Club,
  • Co-ordinates with Fund Houses to follow up Mutual Fund documents and confirm day-to-day transactions of investment process.
  • Reconciles GL Accounts and proofing for the relevant products on frequency basis.
  • Investigates on difference/variance on product-wise GL under the unit to ensure all transactions are completely and correctly.
  • Be responsible to report Local Regulatory Reporting to each regulator within a timeframe.
  • Handles Tax Reporting both Local Tax and US Tax Report for TD product.
  • Handles FATCA Reporting for submitting to Revenue Department.
  • Handles Duty stamp report in unit to ensure that unit is properly submitted to “Revenue Department” within timeframe.
  • Handles VAT report of Safe Deposit Box and Investment for submitting to Finance within timeframe.
  • Handles Daily and Monthly BOT Report within timeframe.
  • Acts a problem shooter on the process given with a prompt escalation on any serious issues to unit head or senior management.
  • Qualifications:
  • 2-4 years of experience in a related role
  • Ability to work under pressure and manage to deadlines
  • Ability to work in a fast-paced environment
  • Consistently demonstrates clear and concise written and verbal communication
  • Attention to detail and intermediate problem solving skills
  • Demonstrates a good knowledge of Bank related systems


  • High School diploma or equivalent


Job Family Group:

Operations - Transaction Services


Job Family:

Transaction Capture Services


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

View the Pay Transparency Posting

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