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Career Opportunity

Head of Consumer Cards Portfolio - Citi branded

  • Primary Location: Australia
  • Education: Bachelor's Degree
  • Job Function: Business Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 18072792


Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi’s Mission and Value Propositionexplains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
The Head of Citi-branded Consumer Cards is a key strategic role within the Consumer Business, overseeing a team of people managers within Cards and Loans - the largest business in Citibank Australia. The Consumer Cards team compromises Product Management, Partner Management and Cards Loyalty oversight for Consumer Cards, Co-Brands, white label partners and Diners. The team is responsible for overall P&L performance for Core Cards delivering sustainable and profitable growth. This is an excellent opportunity to lead a high performing team with a global industry leader.
The Head of Consumer Cards is responsible for the thought leadership, building the strategy and ultimately being accountable for the execution and day to day management of the Consumer Cards Product and Loyalty strategy.  
The incumbent will ensure compelling, competitive and sustainable value propositions to deliver profitability in the portfolio, keep ahead of the competition, and adopt global standards to enable local empowerment


  • 10+ years proven experience within the unsecured lending industry  
  • Strong understanding and experience of unsecured lending drivers, products & functions

  • Strong previous P&L Management

  • Demonstrated ability to establish and execute to strategy

  • Strong Product management experience.

  • Strong Marketing experience

  • Strong people management and stakeholder management experience, with the ability to influence through matrix authority

  • Strong business acumen

  • Degree required

  • Advanced degree preferred

When you work at Citi, you will be working for an organisation that truly has a global footprint and a powerful network that spans the globe. We celebrate individual ingenuity and use the diversity of our people in order to drive high performance. Through dedicated support, training and resources, we promote our talent and future leaders to bring about lasting and positive impact. Citi Australia is an Employer of Choice for Women and supports a flexible work environment.

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