Pardon our dust! We are enhancing our application system to improve the Citi recruitment experience. Due to this upgrade you may be asked to create a new profile when you apply for a new job. If you submitted an application prior to July 21st you can view the status of your application and manage your documents via the Manage Existing link in the Create/Manage Profile drop down in the top right corner of this page.
Card Operations Officer is an intermediate level role responsible for managing technology projects throughout the entire system development lifecycle in coordination with the Transaction Services team. The overall objective is to research and implement sustainable technology solutions, increase efficiency and reduce costs.
Research, identify and recommend technology capabilities that enable the reduction of client inquiries and manual touch points
Research current treasury and client operational trends and suggest solutions
Work in partnership with vendors, technology, and client operations teams to prototype innovative solutions
Propose and implement solutions that will increase operating efficiency and lead to an improved client experience
Assist efforts to help drive high rates of client adoption
Ensure requirements are clearly stated and that business and client needs are met throughout development
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
0-2 years of experience in a related role
Proven system development lifecycle skills
Proficient understanding of emerging technologies
Effective verbal and written skills
Effective analytic and presentation skills
Bachelor’s/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - KZ
Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity CLICK HERE.