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Trust Officer

Job Req ID 21277406 Primary Location New York, New York Job Category Private Client Product Services
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Trust Officer

Engages with Ultra High Net Worth clients and administers their trusts to ensure the preservation and continued growth of their trust assets to achieve the client’s specific trust and estate planning objectives.

Job Requirements

  • Manage a book of trust and estate accounts: types include revocable and irrevocable trusts, testamentary trusts, ILITS and IRA accounts, charitable trusts, estate accounts, and agency accounts, discretionary and directed.
  • Provide superior client service and develop deep relationships with clients to best administer their trust accounts, generate solutions, and meet their investment objectives and distribution needs.
  • Serve as an excellent fiduciary on behalf of Citi for our clients and aim to identify growth opportunities.
  • Manage the new account opening process including review of all critical forms and documents, ensure proper funding, ensure that account has been opened on the system with correct coding regarding statements, proxies, investments and tax, and fee agreements, submit for management inception.
  • Initiate investment management of the accounts by coordinating with Private Bankers and Investment Counselors utilizing both internal and external investment managers.  Products include equities, fixed income, mutual funds, ETFs, private equities, hedge funds and real estate vehicles.
  • Work with both internal and external tax preparers to complete and file tax returns for the various types of accounts, including Forms 1041, 5227, 990PF, 1042S, and 1099.
  • Review discretionary distribution requests by interpreting the terms of the trust document to determine the appropriateness of the request.
  • Perform annual administrative reviews of all accounts and update information for each account as appropriate.
  • Comply with all legal requirements and internal procedures in relation to account activity.
  • Communicate effectively with the client and/or the client’s attorney on all trust and estate matters and attend in-person client meetings and investment reviews.
  • Partner with the Private Banking and Investment teams with regards to the trust and overall client relationship including timely and accurate responses to inquiries.
  • Oversight and management of Assistant Trust Officers
  • Maintain a local presence in the trust and estate professional community.

Education and Qualifications

  • Strong relevant education/certification, e.g., bachelor’s degree in finance, MBA, JD, CFTA
  • 10+ years experience in a client-facing fiduciary role, specifically with trust and/or estate management and administration experience
  • Strong knowledge and proven technical proficiency in legal, investment, and tax issues relative to trust and / or estate management and administration
  • Outstanding integrity – always doing what’s right on behalf of the client while managing risk for the firm
  • Excellent communication skills
  • Superior client service skills
  • Self-motivated with an inherent sense of urgency to client requests
  • Strong team player and partner
  • Continuous improvement mindset to always seek optimal internal and client-facing processes


Job Family Group:

Private Client Product Services


Job Family:

Trust Fiduciary Services


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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Effective November 1, 2021, Citi requires that all successful applicants must be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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