Shape your Career with Citi
in Heredia, Costa Rica

Citi’s Costa Rica campus is based in the historic city of Heredia, just 10 km from the country’s vibrant capital, San José. Citi employs nearly 3,000 professionals who deliver innovative global solutions through analytics and insight in a progressive, innovative, proud, and joyful culture – Pura Vida!

Nicknamed the City of Flowers, Heredia boasts beautiful gardens, lush greenery, and many coffee plantations. With a year-round temperate climate Heredia is a great place to live, work, and play. Join us and discover what progress you could make.

What it Takes to Succeed

We pride ourselves on providing a superior and seamless client experience, and it takes a special set of skills to deliver on these high standards. You will work alongside knowledgeable, motivated, and friendly people, and you will find first-rate training and development opportunities in abundance. This means increased exposure to influential leaders and to local as well as global career growth opportunities. With a desire to succeed and an aptitude for providing an excellent customer experience, there is no end to the opportunities that could present themselves at Citi.

The traits of a Customer Service employee include: Energetic, Savvy, Problem-solver

Amenities for a Healthy, Balanced Lifestyle

Citi employees can enjoy a nursing mothers’ room, cafeteria, and wellness center on site, as well as many stores, restaurants, and amenities at the nearby commercial plaza. The Heredia site is also very green, and the team is committed to being eco-friendly. We’re proud to say that 100% of our facilities are LEED certified, and our Bike to Work project, which includes bike parking, showers and lockers for employees, is very popular. This project has been recognized with an award from Ciclo Parqueos, which identifies companies that promote bike use in urban areas as a healthy and sustainable way to commute.

People playing outdoor games
Fun times in the office
Happy coworker group photo
Coworkers volunteer together
Coworkers prepare to play baseball
Photo of LIndsay

“I love working with colleagues from around the world, and the global mobility that Citi gives us. It’s in our hands where and how we want to develop our career. Additionally, the employee networks give us the chance to volunteer, support each other and grow in areas we’re passionate about – for me, it’s the Women’s Network.”

Lindsay Flores, Finance, Planning & Analytics (FP&A)

An Inclusive Office Culture

Our commitment to diversity is core to Citi’s values. More than 50 percent of our colleagues globally are women, 45 percent of our U.S. workforce are minorities, and our inclusive culture has been recognized and rewarded by LGBT+ communities all over the world. Our Costa Rica campus has a progressive, innovative and diverse culture, with people from 39 different countries on site. We offer 10 employee Affinity Network Chapters, including Art & Culture, Citi Women’s Network, Diversity Dimensions, Families Matter, Generations Network, Green Team/EcoCiti, Live Well, Simply Speaking, Social Compeer, and Social Responsibility. In addition, there is a strong Citi presence at the annual Pride celebrations.

Not all groups are represented at every location.

Photo of Jason

“I enjoy the challenge of maintaining Citi’s high standards of excellence, and that it’s not only our performance that’s important, but also the way we lead change, innovation, and digital transformation. Here, I feel like I’ve been able to contribute to not only the market, but also to Costa Rica’s adaptability to new technologies.”

Jason Cordero, Global Project Execution Lead, FRSS
Photo of Maria

“Citi is a solid company with an excellent work environment. I have been able to learn a lot and create great relationships with my coworkers. I expect to continue growing in this awesome company.”

Nancy Maria Jimenez, Citi Technology Infrastructure (CTI)