Client Data Governance Office - Policy & Compliance Lead

Citi has established a centralized Client organization and strategy to strengthen how we deliver for clients across the bank and ensure that we deliver Citi in a consistent and disciplined way through a centralized view of our client strategy, segmentation and coverage model.  Citi’s clients and customers are at the center of delivering our strategy.  The Client Data Governance Office drives the planning and oversight for the adoption of Citi’s data policy and standards to enhance accuracy, timeliness and governance across the areas within the Client organization including resources management, credit management, research, marketing and content, coverage alignment, and client data.  In the Client Data Governance Office, the Policy & Compliance Lead ensures that the organization is fully compliant with Citi’s data policies and standards through implementation and by establishing the supporting operating routines required to demonstrate adherence

Client Data Governance Office - Policy & Compliance Lead is a senior level role responsible for facilitating all aspects of the Enterprise Data Governance Strategy, and/or Data Risk and Control Framework and Data Risk Taxonomy. This role is responsible for defining the enterprise data governance strategy and/or Data Risk and Controls framework and roadmap, including alignment with related enterprise-wide and business/function/region data governance documentation. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. 

Responsibilities:

• Ensures organization is fully compliant with the CDGP/S based on Citi’s risk-based approach and implementation plan
• Implements all aspects of the CDGP and other related policies that govern Data Risk within the Client org, including assisting the SM&C Data Lead in developing relevant procedures and standards and ensuring their implementation
• Provides quality assurance and monitoring adherence to CDGP/S and associated Procedures, and responsible for overseeing data management efforts and manage escalations to SM&C Data Lead where the Policy, Standard, and Procedure activities are not followed
• Management and leadership of data governance programs, principles, policy, practices and standards including industry best practices.
• Drives progress for continued development of enterprise-wide guiding principles, policies, processes and practices
• Measuring Policy adherence and remedial action associated with Policy adherence.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
• Liaises with functions, lines of business and regions to understand and align Data Governance and/or Data Risk and Controls strategy related work
• Develops approach and prioritization framework to define and track the prioritized scope for the enterprise data program
• Integrates and aligns functions, lines of business, and regional data roadmaps into an enterprise data roadmap to deliver on the prioritized scope
• Develops materials to effectively and concisely articulate progress on the data governance strategy for senior leadership and regulatory updates

Qualifications:

• 15+ years relevant experience in a Data Governance/ Data Management/ Process Engineering or related area
• Banking, Financial Services experience and Regulatory knowledge required
• Strong Data Governance, Data Sources, Data Insights knowledge
• Project and Change Management experience (involving Data)
• Demonstrates consistent track record of having worked as a Program or Project Manager, or working on large, strategic cross-functional projects
• Demonstrates leadership in operational management
• Experience creating and executing against frameworks that improve the quality and value of data to meet regulatory commitments and enhance risk management.
• Experience leveraging glossary, lineage, and data quality tools to drive governance
• Clearly demonstrates impactful communication, influencing and facilitation skills (oral, written and presentation)
• Demonstrates ability to balance between seeing the big picture while paying close attention to detail
• General understanding of relevant banking regulations and supervisory expectations for large financial institutions strongly preferred
• Working knowledge of Data Operating Model practices, Data Governance and Data Compliance within large, financial services firms
• Outstanding executive communications skills
• Demonstrated facility to interact and work effectively with diverse teams
• Ability to lead projects with multiple counterparts across organizations

Education:

• Bachelor's/University degree, Master's degree preferred

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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