Customer Service

Customer Service Jobs

  • Team

    Whatever type of service you provide, when you train to join our team, you’ll learn a lot in a short period through intensive classroom and on-the-job training. And though training can be intense and fast-paced, you’ll have great team leads and job coaches available, giving you feedback, monitoring your customer communications and ensuring you have the information, tools and support you need to develop skills, build confidence and succeed.

  • Skills

    As a Customer Contact Representative at Citi, your listening skills and ability to talk to anyone will definitely come in handy. And with your great relationship skills, you’ll gain respect and build trust with both our individual consumer and commercial business customers. But you’ll also rely on proficient basic PC skills to start, as you’ll be multitasking, navigating multiple databases and tracking and documenting all that you do.

  • Rewards

    When you join Citi as a Customer Contact Representative, you’ll never stop learning new programs, products and processes, so you’ll grow and advance according to your ambition. In addition to excellent benefits and flexibility to reach all of your goals, we make sure that our people are rewarded and recognized based on their performance, both financially and professionally.

Your future in Customer Service just got brighter.

If you thrive on thinking on your feet and have an outgoing personality, you may be perfectly suited to be a Citi Customer Contact Representative. We’re always seeking Customer Service, Customer Sales and Service and Collections Representatives. With your great relationship skills, you’ll gain respect and build trust with our individual consumer and commercial business customers, providing them with information about products and services and handling their questions and concerns. If this sounds like you, join us and become a Citi Customer Contact Representative today!